Project documentation is an important part of any project, but especially those that create systems that will be used by people whether inside or outside of your company, which are either created by people outside of your company or will be used by outsourced employees. Proper project documentation can set the precedent for the way your company will manage that project once it is complete and the way that other related projects will get managed in the future.
A job certainly isn’t over when a project is completed, especially in the sphere of web and technology. Most projects in this sphere are development projects that will get used in the future either internally within a company or externally by consumers. These projects will need to be supported since your internal teams will need to learn new systems and get used to using them. You can really prevent problems down the road by having great documentation.
When you use project documentation, it is best to use whatever best practices are suitable for your industry, because then it will be easier for your team to learn the new system, and any new team members who come on should be able to learn it easily, as long as they are familiar with your industry best practices already. In addition, should your team run up against any obstacles in the months or even years after the project was completed, having proper documentation can save your company a lot of money and time. Without documentation, your company will have to spend money and use people’s time to figure out any issues, but with the project being clearly explained, you should see nothing but smooth sailing in your future.